Frequently Asked Questions

The information contained in the Consolidated Retirement Benefits statement is for informational purposes only and is solely intended to inform you of benefits provided through the SLB plans. The benefit amounts reflected in the statement are based on your status under each of the plans as of the dates recorded against each scheme. The actual benefits you are entitled to receive in the future will vary from these amounts according to your age, service, earnings, future Company contributions to the plans and the elections you make concerning your own contributions.

All of the retirement benefits described in this statement are subject to the terms and conditions of the respective plan and governing legislation. All figures stated are gross and may be subject to any applicable taxes.

Please note that all figures are subject to the confirmation of the Record Keepers of the plan.

Future SLB Retirement Benefit Accruals and returns on Funds Investments

This statement reflects the current value of your SLB retirement benefits. Future retirement benefit accruals, as well as future investment returns (or losses) on your cash accumulation plans assets are not reflected in this statement. For information on subsequent accruals under any of the plans, please contact the Employee Services benefits team that administers the plans in which you are currently participating.

What will my benefits be at retirement?

The original version of MPS provided what we refer to as a “2D” statement as it is a static statement that displays the plan balances available at the time of the last data upload. In the current version you will notice a new tab labelled “Benefit Projection (3D)”, where the 3rd dimension is the functionality to estimate what your benefits would be at a future retirement date.

Projecting benefits is complex, especially over longer time horizons, requiring numerous assumptions to be made. We have tried to simplify this for you by pre-populating fields where possible, and setting default values that reflect the prevailing rates and most commonly elected plan options. However, you also have the option to customize the projection to a high degree by amending input assumptions such as retirement age, contribution rates, salary growth, investment returns etc., and also output assumptions (where applicable) such as annuity rates, amount of profit sharing to convert pension, drawdown durations etc.

We have created a user guide to help you to get the most out of the new functionality.

Currency Rates

The currency rates used in the benefit statement are provided by SLB on a quarterly basis.

The conversion rates were last updated on 31/12/2023 and are shown below:

What types of plans are shown on the statement?

Your SLB retirement benefits are comprised of two types of plans that differ according to the way benefits are payable at retirement.

• Annuity-based plans pay periodic benefits in the form of monthly or quarterly annuity payments. The total payments per annum are shown on the benefit statement.
• Cash accumulation plans typically pay benefits in the form of a lump sum cash payment. Alternatively you may use the cash you receive to purchase an annuity, which would provide you with periodic payments over the course of several years or your lifetime. In some cases, the SLB plans require that the balance in your account be converted to an annuity rather than paid as a lump sum. Some of the plans may include provisions for converting the lump sum payment into an annuity prior to distribution; in other cases, you would need to purchase an annuity yourself on the open market.

Normal Retirement Age

Normal retirement age is the age at which you can begin receiving an unreduced pension from the plans. Normal retirement age is defined by the rules of each plan and varies among the assignment areas.

The statement will show the benefits available at normal retirement age unless you are already older than the schemes normal retirement age, in this case benefits will be shown assuming they are taken right away.

What are the plans covered under the Statement?

The pension/savings plans that are covered in this statement scope are:

• Under BACO
  • IS Pension Plan (ISPP)
  • IS Profit Sharing (ISPS)
  • IS Defined Contributions (ISDC)
  • Geomobile Pension Plan (GMPP)
  • Alight Solutions
    • US Savings & Profit Sharing Plan (US PS)
    • US Abroad Savings & Profit Sharing Plan (USAB PS)
    • US Pension Plan (US PP)
    • US Abroad Pension Plan (USAB PP)
    • UK Orange Scheme
    • UK Blue Scheme
    • French ARRCO & AGIRC/ PERCO Schemes

    Who can I contact if one of my plans has not been included on the statement?

    How often are the balances updated for the statement?

    The balances are updated on a quarterly or annual basis following the available data under each respective plan. Please note you can view the balance date under the plans complete details.

    Where can I view the plans complete rules and documents?

    • Pre 2010
    • Post 2010

    Who can I contact for further assistance and support related to the plans balances and plans details?

    Please direct all queries about your IS Benefits to BACO using the contact details below;

    • bacodept@slb.com
    • +97142742200

    General Queries

    • bacodept@slb.com
    • +97142742200

    Any other queries (technical, valuations,etc.)

    HelpPoint Team

    • corporate.pensions@zurich.com
    • +44 1624 691013
    • +971 4363 4400 (from UAE)

    General Queries

    • Active Employees:
      • Based in US, CA, EC, CO or PE: ESM HR (https://esm.slb.com/hr)
      • Based in other countries: AskHR@slb.com

      Any other queries (technical, valuations,etc.)

      HelpPoint Team

      • corporate.pensions@zurich.com
      • +44 1624 691013
      • +971 4363 4400 (from UAE)

      Savings & Profit Sharing Queries

      • +1 800 474 4015 or
      • +1-847-883-2175 if you are outside the toll-free area
      • Monday - Friday, 8 a.m. to 5 p.m. CT

      Retirement/Further Queries

      • Active Employees:
        • Based in US, CA, EC, CO or PE: ESM HR (https://esm.slb.com/hr)
        • Based in other countries: AskHR@slb.com

        General Queries

        • ukpensions@slb.com
        • +44 1293 557702

        Further Queries

        Jon Haylett (UK Pensions Manager)

        • Haylett1@slb.com
        • +44 1293 556560

        General Queries

        • http://www.interepargne.natixis.com/
        • French-speaking +33 2 3107 7400
        • English-speaking +33 2 3107 7860
        • Spanish-speaking +33 2 3107 7862

        Further Queries

        Christine Cellier

        • ccellier@slb.com
        • +33 1 7177 6367

        SLB Retirement and Savings Plan Support

        To receive assistance related to the retirement and savings program, contact Sun Life.

        • Changing your investments
        • Updating or designating your beneficiary
        • Toll-free at 1-866-896-6976
        • Outside North America: +1-800-2527-3211
        • Monday to Friday: 6:00 a.m. to 6:00 p.m. (Mountain Time)
        • Go to Sun Life or https://www.mysunlife.ca/

        Human Resources (SLB)

        • Active Employees:
          • Based in ESM live countries: ESM HR (https://esm.slb.com/hr)
          • Based in other countries: AskHR@slb.com

          Employees within Canada should submit their personal mailing address update through PeopleConnect. If you are an active employee from Cameron, please log into your account and make changes via My Services.

          Employees residing outside of Canada may submit their personal mailing address update or any details that may be incorrect on file please update via ESM or ASKhr.

          US Pension “Rule of 85” Information

          At Normal Retirement Date you are entitled to receive 100% of your accrued pension benefit.

          The “Rule of 85” is a Special Early Retirement feature that can improve your pension benefit if you choose to retire before age 65 provided you have met certain age and service requirements.

          If you are age 55 or older and the sum of your age plus your years of service are at least 85 (referred to as “rule of 85”) you are entitled to receive 100% of your accrued benefit prior to attaining age 65. There is no reduction in your benefit when payments start before 65.

          Special provisions for Rule of 85 apply to some employees who joined SLB by way of an acquisition. To find out more details on these special provisions, go to iThrive ( iThrive.slb.com) and look for “Benefit Details” under “Pension”. Here you will find the Rule of 85 information for acquired companies. Please note that when modeling pension calculations on iThrive the special rules have been built into the calculator and are reflected in your results.

          If you have additional questions, you can contact AskHR@slb.com.

          Is it possible to login into my personal Multi-Pension Statement (MPS) outside of SINET (SLB Network)?

          For security reasons, this Multi-Pension Statement (MPS) application is accessible via single sign on from within the SLB Network (SINET) only, and it is open to users who are currently employed by SLB.

          Who are we?

          clarity have been delivering bespoke, fee based financial education and advice for over 10 years. Built on the principles of independence, honesty and integrity, we deliver a range of services that allow people to educate themselves about, plan for and manage their financial affairs.

          All of our team are qualified to a very high level and are committed to delivering a first-class, impartial service to all of our individual clients as well as the organisations that we help, such as businesses, charities, schools or trusts.

          Is this website secure?

          The portal is protected by firewalls which block unauthorised entry. Firewalls are selective barriers which permit only specific types of traffic through to our systems.

          Data encryption

          The portal is hosted on a secure, 256-bit encrypted server with a DigiCert EV SSL certificate installed. This means that all your online activity with clarityONLINE is encrypted from the point that clarity website information leaves your computer until it enters clarity.

          Backup Policy

          How and when data is backed up

          The MPS Portal runs in a high availability configuration with the master and backup residing in different zones, each with independent power, cooling, and network connectivity.

          A complete encrypted backup of each database takes place automatically every 24 hours. Automated backups of a database occur daily during the assigned daily backup window (22:00–06:00 UTC). If the backup requires more time than allotted to the backup window, the backup continues after the window ends until completed.

          During the automatic backup window, the backup is taken from the standby database server as this requires no down time for the service.

          A complete backup of all production data will take place in advance of all system updates, maintenance and quarterly data updates.

          Each encrypted backup is stored for 14 days after which it will be permanently deleted.

          How client data is restored

          In the event of a critical failure impacting the database, we will endeavour to restore your data from the latest backup within one working day.

          Changes and review of this policy

          The backup policy is reviewed on a periodic basis. The current version will always be posted to the Backup Policy page on the website.

          If you have any questions about this Backup Policy, please contact the team using the contact form.

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          Useful Links

          Benefit Statement / Benefit Projection PDF Confirmation

          2D Statement

          1. Your Benefit Statement ( 2D ) PDF summary will be available shortly. When ready, a PDF icon will appear on the left.
             
          2. Click on the PDF icon to open your summary Benefit Statement in a new browser window
             
          3. Click on the Email button below to receive a PDF of your full Benefit Statement (2D) or full Benefit Projection (3D) via email.
             
          4. Please note you will need to run through the Benefit Projection setup guide to be able to receive an email of your full Benefit Projection (3D).

          Check this box to email yourself a copy of the full benefit statement (2D) or benefit projection (3D) when you click on the respective PDF icon of the left.

          Cancel Email Full Benefit Statement

          Disclosure

          The information contained in the Consolidated Retirement Benefits statement is for informational purposes only and is solely intended to inform you of benefits provided through the Schlumberger plans. The benefit amounts reflected in the statement are based on your status under each of the plans as of the dates recorded against each scheme. The actual benefits you are entitled to receive in the future will vary from these amounts according to your age, service, earnings, future Company contributions to the plans and the elections you make concerning your own contributions.

          All of the retirement benefits described in this statement are subject to the terms and conditions of the respective plan and governing legislation. All figures stated are gross and may be subject to any applicable taxes.

          Please note that all figures are subject to the confirmation of the Record Keepers of the plans.

          I hereby confirm that I have read and understand the above information.

          Future Schlumberger Retirement Benefit Accruals and returns on Funds Investments

          This statement reflects the current value of your Schlumberger retirement benefits. Future retirement benefit accruals, as well as future investment returns (or losses) on your cash accumulation plans assets, are not reflected in this statement. For information on subsequent accruals under any of the plans, please contact the Employee Services benefits team that administers the plans in which you are currently participating.

          Important information regarding our updated privacy notice

          Keeping your information safe and secure has always been of paramount importance to us. In order to ensure we maintain the highest levels of data security and accuracy, we keep our systems, processes and procedures under continual review. As you may be aware, from 25 May 2018, the EU becomes subject to new data protection law known as the General Data Protection Regulation (GDPR).

          In preparation for the introduction of the GDPR, Schlumberger and clarity have updated their respective privacy notices, these can be accessed via the links below. The changes do not alter the ways in which we collect your information, the type of information we hold or what we use it for. Instead, the new law makes it easier for you to find out how we use and protect your information.

          • Schlumberger Employeee Personal Information Notice
          • clarity Privacy Notice

          Please click the button below to confirm that you have read the terms described above and accept how we collect, store, present and use your personal information.